Questions? Suggestions? We’d love to hear from you!

Complete the Contact Information form below, and we will contact you as soon as possible. 

Or feel free to email us at;

If you’d prefer to call us, we can be reached at (518) 705-4321 or at (800) 448-5503.

You can also visit Kadco USA’s showroom at 328 N. Perry St. Johnstown, NY during regular business hours. Monday Thru Friday 8am to 4pm

Contact us today!

Please consider setting up an account with Kado as well. We keep all your information private and do not sell information to any companies. You can reach out to us regarding any information about your orders, order history, account details and more. We are available to answer any questions or concerns regarding our business.

Contact Us

Please contact us today, we are always here to help and can also provide custom made dock parts and accessories. We carry to full line of DPI Roto dock floats and can get them in quickly. We can design an entire dock set up for you, providing you with details to build the entire dock. We supply all hardware and floats, you only need to provide the wood and man power.

You can email us at or to reach us. Or by phone at 518-705-4321 or our 1800 number which is 800-448-5503. We also accept walkins at our factory showroom at 328 North Perry Street Johnstown NY 12095. Our mailing address is PO Box 584 Amsterdam NY 12010.

We can also make site visits to local addresses to check out what system might work best for you. We can provide local delivery as well, we occasionally provide this for free depending on the order total and the location of delivery. Please reach out if you are interested in this service.

If you need custom made dock parts please submit and inquiry and we will get back to you, we provide full drawings with detailed information that you fill in via measurements of your existing dock or situation. We can custom make pile hoops and guides, connecting pin, brackets…etc. The possibilities are endless! Just reach out to us and let us know what you’re looking for – even if you’re not sure, we can discuss it and come up with possibilities for you that you can approve.

Custom made parts are non-retunable due to the nature of the product, but we do provide details measurements and drawings prior to order placements for any custom jobs. If you contact us regaridng a custom job and it doesn’t work out for you, please know that we will do our best to accomodate and rework the item to suit your needs. Sometimes it just needs a simple tweak in a size or placement of a bolt and we will do the very best we can to facilitate your needs.

Feel free to mail payment as well if that is a better fit for you. We accept mailed checks and money orders. If you are looking to make a wire transfer then we can provide our information for that payment as well. We are fully insured and use verified shipping vendors, UPS, FedEx or the USPS when required.

Contact us today and get started with an order with Kadco USA. We are here and ready to help with any problems, questions, or concerns you may have. We take the time to speak with you regarding every aspect of your order and will explain the process if needed. You can reach out to us regarding the order status of custom products and if we run into any delays in getting the order completed we will reach out to you and let you know.